OQM Journal

Better conditions. Healthier organizations.

Practical perspectives on leadership, employee experience, and organizational development for people building healthier workplaces.

29 articles

Declining Revenue: Look Beyond the Sales Team

Before investing in more sales activity, examine customer service, shared direction, and internal processes that may be contributing to declining revenue.

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High Employee Turnover: The Causes Exit Interviews Can Miss

Look beyond pay and perks to understand employee turnover. Examine management, trust, and opportunities to use strengths before choosing a retention strategy.

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High Sickness Absence: When Working Conditions Need Attention

Investigate the workplace conditions behind sickness absence without blaming employees. Review workload, decision-making, processes, and team support.

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Recurring Team Conflict: Look Beyond Personality Clashes

When the same conflicts keep returning, examine trust, shared values, and cross-functional work. A practical approach to finding organizational causes.

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What Is a Purpose-Driven Company, and How Do You Build One?

Turn business purpose into decisions, operating practices, and accountability. Explore the difference between a purpose statement, company structure, and real impact.

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Seven Principles of Responsible Business Leadership

Connect purpose, sound operations, and respect for people. Seven practical principles for business leaders who want growth without losing organizational trust.

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Negative Glassdoor or Indeed Reviews: How Employers Can Respond

Respond to negative employer reviews without defensiveness or exposing private information. Separate platform complaints from the work of improving employee experience.

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What Makes a Good Leader? Five Qualities You Can Practice

Good leadership goes beyond charisma. Explore five practical qualities, ways to develop them, and interview questions that reveal how managers actually lead.

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Business Ethics: Making Responsibility Part of Everyday Decisions

Put business ethics into practice through leadership integrity, clear accountability, stakeholder dialogue, and structures that support responsible decisions.

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Employee Feedback: Three Approaches and How to Use Them

Combine formal reviews, everyday feedback, and 360-degree feedback with clear expectations, respectful conversations, and follow-through that supports development.

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The Golden Circle for Nonprofits: Turn Purpose into Direction

Use Simon Sinek's Golden Circle to connect a nonprofit's purpose, methods, and programs, with practical guidance for teams, fundraising, and mission-driven decisions.

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How to Change Organizational Culture Through Everyday Work

Change organizational culture by understanding current patterns, involving employees, developing leaders, and aligning decisions, incentives, and daily routines.

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How to Create Mission, Vision, and Values That Guide Decisions

Develop a credible mission, vision, and values statement with employee input, clear language, and practical tests. Make it useful beyond the company website.

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Strategic Business Growth: Build Capacity, Not Just More Work

Connect growth strategy with organizational capacity, leadership, and customer value. A practical guide to priorities, sustainable workloads, and learning as you scale.

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OQM in Practice: Organizational Quality, Values, and Improvement

Understand what OQM measures and how to turn employee perspectives into organizational improvement. Clarify its role alongside operational quality management.

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Organic Business Growth: Five Often-Overlooked Levers

Build the conditions for organic growth through shared values, realistic pacing, varied perspectives, feedback, and leadership that enables contribution.

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Organizational Development: More Than a New Org Chart

Connect strategy, structure, culture, and people in organizational development. Diagnose the real issue, test changes, and build the capacity to keep learning.

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Organizational Culture: Five Unwritten Rules Worth Examining

Explore how leadership attention, role modeling, conversations, daily decisions, and time for learning shape organizational culture beyond formal statements.

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Five Leadership Styles: Examples, Uses, and Limitations

Compare transformational, servant, situational, authentic, and organic leadership through practical examples. Learn how to adapt your approach responsibly.

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Employee Retention: Give People Good Reasons to Stay

Build an employee retention strategy around fair conditions, credible leadership, development, belonging, and autonomy, with practical ways to measure progress.

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Götz Werner's Leadership Legacy: Purpose, Trust, and Responsibility

Explore the leadership ideas of dm founder Götz Werner and how to apply purpose, dialogue, employee development, and responsible delegation in your organization.

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How to Choose an Employee Survey Tool That Leads to Action

Compare employee survey tools by purpose, confidentiality, accessibility, reporting, and follow-through. A practical buying guide for HR and business leaders.

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Employee Motivation: Create the Conditions, Not Another Campaign

Support employee motivation through autonomy, capability, connection, and meaningful work. Find the obstacles that incentives and motivational campaigns cannot fix.

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A Change Management Strategy in Five Practical Stages

Plan organizational change from a clear reason and direction through capability, practical progress, and lasting adoption. Include employees and measure what changes.

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Values-Based Leadership in a Crisis: Five Practical Principles

Keep values useful under pressure: communicate honestly, weigh long-term consequences, support people, and make difficult business decisions transparently.

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Values-Based Leadership: Five Principles for Everyday Decisions

Make values-based leadership practical through consistency, transparency, service, purpose, and respect for people. Start with one change your team can observe.

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Team Development: Build Collaboration Beyond the Team Event

Develop stronger teams through clear roles, shared purpose, constructive disagreement, and learning. Use a practical process that fits everyday work.

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Leadership Development That Changes Everyday Work

Build leadership development around self-awareness, values, practical challenges, and peer learning. A guide to moving beyond one-off management training.

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How to Develop Your Leadership Style Without Becoming Inconsistent

Understand six leadership approaches and build a personal style through feedback, clearer delegation, better conversations, and deliberate practice.

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