The OQM method

Healthy growth follows principles that nature shows us.

Once the process has started, the quality and health of an organization can be checked and developed against six principles. OQM draws on concepts that originally come from cybernetics, systems theory and ecology.

Six organic principles

We check every measure against six questions.

Principle 1 of 6

Inter­connection

Guiding question

What long-term effects does this decision and measure have – on other areas, too?

From nature
Pull one thread and the whole spider web moves.
For your measures
Before a measure starts, clarify who else it affects beyond your own team and what it should have achieved a year from now.

Principle 2 of 6

Multi­plication

Guiding question

How can knowledge and skills best be multiplied across the organization?

From nature
A dandelion carries its seeds far, and something new can grow from each one.
For your measures
Good solutions don’t stay in one team. Whoever has learned something passes it on, so the effect multiplies.

Principle 3 of 6

Sustain­ability

Guiding question

Are we feeding our energy into a self-sustaining cycle – or does it fizzle out without any real effect?

From nature
Fallen leaves turn into humus and feed the tree the following year.
For your measures
Instead of one-off campaigns, choose measures that sustain themselves, and check with the follow-up survey whether they work.

Principle 4 of 6

Function­ality

Guiding question

Does our offering fulfill its original purpose?

From nature
Every cell of the honeycomb serves its purpose with as little material as possible.
For your measures
Processes, meetings and offerings must serve their purpose. Whatever doesn’t is simplified or dropped.

Principle 5 of 6

Energy conversion

Guiding question

How can existing forces be redirected so that they serve the goal of securing high quality in the long run?

From nature
A bird rides the updraft instead of flying against the wind.
For your measures
Resistance is energy, too. Redirect existing commitment, and even criticism, towards what moves your goal forward.

Principle 6 of 6

Symbiosis

Guiding question

Are we using the different strengths in our organization so that everyone benefits?

From nature
Butterfly and flower: both gain something.
For your measures
Different strengths complement each other. Good measures connect teams so that every side wins.

Where does your organization stand?

The survey shows which factor is limiting your growth right now. In an intro call, we clarify how you can start.